We calculate shipping charges using « Dicom »,« Purolator » or « Canada post » rates. FOR A LIMITED TIME: Free shipping for all order of 100$ and up (before taxes and/or other environment fees) When you send a quote request for a part from your Shopping Cart, Nordiques will calculates shipping based on the weight and size of your order and your postal code and return a confirmation request for acceptance or not of the order before you've entered your credit card number or any other personal information.
We try to make our shipping charges match what carriers charge us. We do not consider shipping a "profit center" -- on the contrary, we pass on to customers the discounts we receive from carriers. For some orders, the shipping cost does include more than just the postage you see on the box you receive. Examples include:
* Additional fees charged by our suppliers for shipping special-order items directly to consumers
*Additional shipping fees may be added if the shipment exceed 50 pound (22 Kg) . In this case, a sales representative will contact you to advise the extra shipping fee.
* Impact of choosing higher-cost suppliers for some parts so everything on an order can ship together (when the cost difference between suppliers is lower than the cost of shipping a separate box)
If any of these situations exists with your order, it's reflected in the shipping cost you see before you submit the final order. We never add extra charges after the order is submitted--what you agree to pay when you enter the order is what you will be charged.
If you believe the shipping cost on your order is not being calculated correctly, please let us know before you submit the order. If our database contains an incorrect weight for a part, or there is some other problem with our system, we will fix it promptly. Problems are very rare, though. In most cases, when shipping costs seem high it's because it just costs a lot to transport big, bulky items and to deliver to distant places.
Please allow 24 hours for your order to process. Orders placed by noon eastern time usually ship the same day but we cannot guarantee that an order will ship the same day it is placed. Orders do not ship on weekends. Customer is responsible for ensuring that the carrier used can deliver to specified shipping address.
For the moment, Nordiques Inc. will not ship outside of Canada
Returns (new, cores or defective)
Everything we sell is returnable (see return policy) but Nordiques will not pay for the freight in or out.